West Central Joint Emergency Telephone Systems Board
Dual Fire and EMD Accreditation
West Central Joint ETSB has earned Dual Fire and EMD Accreditation from International Academies of Emergency Dispatch. IAED has developed and maintained advanced protocols for emergency call-taking since 1988. Accreditation from IAED ensures a structured, standardized set of procedures that reduce complexity and risk, allowing calltakers to work confidently and, when necessary, provide critical support amid the chaos of an emergency situation.
TEXT 9-1-1
Some areas now allow for 9-1-1 texting in emergency situations. The goal is to provide texting to 9-1-1 capability to the residents who are deaf, hard of hearing, or have a speech disability, as well as others who need to use text in emergency situations.
EMPLOYMENT
Would you like to start a career in dispatch services? We are always looking for individuals to become part of the West Central Joint ETSB team. If you think you would be interested in working in a dispatch setting, working directly with your area first responders, apply today.
WHY CALL 9-1-1
Dial “9-1-1” for an Emergency, or any time you need a Response from the Police or Sheriff’s Department, Fire Department, or Medical Service (Ambulance). Stay on the line and try to remain calm. Do Not Hang Up! Some of the questions asked might not seem important, but they are necessary for the Telecommunicator to provide you with the best possible service.